PRIVACY & COOKIES

Thank you for visiting our web site www.kween.co.uk. In the following, we would like to inform you about the handling of your personal data when using our website. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum to make sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information.

Definitions

To keep our Privacy as Simple as possible we will need to explain the following to concepts before we continue.

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means. The term is broad and covers virtually any handling of data.

The person responsible for the processing of data

The person responsible for the processing of data on our website within the meaning of the EU`s General Data Protection Regulation (GDPR) and the UK`s Data Protection Act is:

Kween Media Ltd

Swfour, Wingate Square, London,

England, SW4 0AF

Company Number 11981750

If you have any questions regarding our privacy prctices please contact us by email on hello@kween.co.uk

Security

In order to protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL or TSL) via HTTPS.

Data collection when visiting our website

Each time you visit our web site, our system automatically collects data and information that your browser transmits to our server (so-called "server log files"). The following data, which is technically necessary for us, is collected:

• Our visited website
• Date and time at the time of access
• Amount of data sent in bytes
• Source/reference from which you came to the page
• Operating system used
• Browser used
• IP address used (if applicable: in anonymised form)

The legal basis for the processing is our legitimate interest due to our legitimate interest in improving the stability and maintaining the functionality of our website. The data is not passed on or used in any other way. The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

We reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

Cookies

Our web site uses cookies. Cookies are text files that are stored on the user's terminal device. When a user calls up a website, a cookie may be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. For this purpose, it is necessary that the browser is recognised even after a page change. The user data collected through technically necessary cookies are not used to create user profiles. The above-mentioned purposes are also our legitimate interest in processing the personal data in accordance with our legitimate interest.

In addition, our website uses cookies that enable an analysis of the user's surfing behaviour (so-called third-party cookies). For more information on the scope, purpose, legal basis and objection options, please refer to our Cookie Policy.

Contacting Us

If you contact us via the contact form, the data entered in the input mask will be transmitted to us and stored. The data collected can be found in the respective input mask. If you contact us by e-mail, only the data you enter there will be transmitted to us.The data is used exclusively for processing the conversation and your request. The legal basis for the processing of the data is consent if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is our legitimate interest. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is the provision of a contractual or pre-contractual measure. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and provided that there are no legal retention obligations to the contrary. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. The user has the option to revoke his or her consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued.

Newsletter

We send newsletters, e-mails and other electronic notifications with promotional information via sendinblue and only with the consent of the recipients or a legal permission. Apart from that, our newsletters contain information about our products, offers, promotions and Kween Media. Registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with other email addresses. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. The legal basis for the storage is your consent.

Suggesting notifications and emails about products and services that may be of interest to you.

We send e-mails and marketing information to suggest tailored product or service offers (including those of relevant third parties) that may be of interest to you based on your behaviour, preferences and our market segmentation strategies. We may do this by sending you special offers, promotions and other information by email or newsletter. We may also contact you to offer you the opportunity to participate in customer surveys, or promotions. The data is stored for as long as you continue to use our services. We will after that delete or anonymise your personal data unless we are required by law to keep it for longer. The legal basis for the storage is our legitimate interest.

Use of affiliate programmes

We participate in performance advertising networks. In this tracking, our affilates store cookies for the documentation of transactions (e.g. of leads and sales) on end devices of users who visit or use web sites or other online offers of its users. These cookies serve the sole purpose of correctly assigning the success of an advertising medium and the corresponding billing within the framework of its network.

Only the information about when a particular advertising medium was clicked on by an end device is stored. In particular, an individual sequence of numbers is stored, which cannot be assigned to the individual user, with which the partner programme of an advertiser, the publisher and the time of the user's action (click or view) are documented. Our affiliates also collect information about the end device from which a transaction is carried out, e.g. the operating system and the calling browser. If the information should also contain personal data, the processing is based on our legitimate interest.

Win Vouchers and entering Competitions

We process personal data within the framework of contract initiation and contract fulfilment of the prize draw contract concluded between you and us. The processing is carried out in order to provide services, such as the fulfilment of any claim to the transfer of the prize offered as part of the competition. The legal basis for this is the provision of a contractual or pre-contractual measure. In the context of fulfilling and executing the contract, we process the data that you provided to us when concluding the contract or in the course of the contractual relationship. This includes in particular your name, surname, e-mail address.

Google Re/Marketing Services

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer we use the marketing and re-marketing services of Google.

Google's marketing services allow us to target advertisements for and on our website in order to present users only with ads that potentially match their interests. For these purposes, when our website and other websites on which Google marketing services are active are called up, a code is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also known as "web beacons") are integrated into the web site. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). This file records which web sites the user has visited, which content he or she is interested in and which offers he or she has clicked on, as well as technical information on the browser and operating system, referring web sites, time of visit and other information on the use of the online offer.

The IP address of the user is also recorded, whereby we inform Google Analytics that the IP address is shortened and only in exceptional cases is transmitted in full to a Google server and shortened there. The IP address will not be merged with user data within other Google offerings. The aforementioned information may also be combined by Google with such information from other sources. If the user subsequently visits other web sites, he or she may be shown ads tailored to his or her interests.

The user's data is processed pseudonymously as part of Google's marketing services. This means that Google does not store and process the name or email address of the user, for example, but processes the relevant data in a cookie-related manner within pseudonymous user profiles. I.e. from Google's perspective, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymisation. The information collected about users by Google marketing services is transmitted to Google and stored on Google's servers.

Google Universal Analytics

We use the web analytics service Google Analytics (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for this web site. Google Analytics uses "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information thus generated about your use of this website (including the shortened IP address) is transmitted to a Google server and stored there, whereby a transmission to the USA is possible.

We use Google Analytics with the extension "_anonymizeIp()", which ensures anonymisation of the IP address by shortening it and excludes direct personal reference. Your IP address is therefore shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. In exceptional cases, the full IP address will be transmitted to a Google server, also in the USA, and only shortened there. In these exceptional cases, this processing is carried out in accordance with our legitimate interest. Our legitimate interest lies in the statistical analysis of user behaviour for optimisation and marketing purposes.

On our behalf, Google uses this information to evaluate your website usage, to create reports about website activities and to provide us with further services related to website and internet usage. Your IP address collected in this context will not be merged with other Google data.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the following browser plugin.

Facebook Pixel, Custom Audiences and Facebook Conversion

Within our online offer, the so-called "Facebook pixel" of the social network Facebook is used due to our legitimate interests in the analysis, optimisation and economic operation of our online offer and for these purposes.

With the help of the Facebook pixel, it is possible for Facebook to determine the visitors to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the web sites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a harassing effect. With the help of the Facebook pixel, we can also track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

YouTube

We have integrated the services of YouTube by means of links on our web site. The data processing is carried out by: YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. If you click on the YouTube link, the YouTube web site is called up. By calling up the YouTube web site via our web site, we transmit the respective reference data to YouTube. YouTube thereby receives the information that you have visited our web site. The legal basis for data processing is our legitimate interest. Our legitimate interest results from the advertising function of social media. We use these to increase awareness of our company. We use social media to make our company better known. In addition, we would like to offer you the opportunity to become aware of our presence in social media via our web site. The data collected by YouTube (Google) is deleted after a fixed storage period. According to Google, this period is 9 or 18 months.

Integration Of Services And Contents Of Third Parties

We use within our online offer on the basis of our legitimate interests, content or services offered by third-party providers in order to integrate their content and services. This always requires that the third-party providers of this content are aware of your IP address, since the content or service could not send to your browser without the IP address. The IP address is thus required for the display of this content and we endeavor to use providers that only use your IP address for the delivery of the content or services. However, Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources.

Social Media Functions and Widgets

Within our online offer, functions and widgets of Facebook, Pinterest, Instagram are integrated. When you click on or use any of those functions and widgets, your browser establishes a direct connection to Facebook, Pinterest, Instagram . The function or widget then transmits log data to Facebook, Pinterest, Instagram . This log data may contain your IP address, the address of the visited websites, type and settings of the browser, date and time of the request, your usage of Facebook, Pinterest, Instagram , as well as cookies. Those may also include the display of our post, the link to our profile, the possibility to interact with the posts and functions, as well as to measure users reach (so-called conversion measurement).

To which countries do we transfer your Personal Data?

Many of the third party companies we trust and companies are located in countries, such as within the European Economic Area (EEA), that provide adequate data protection. If we need to transfer your personal data to a trusted third party company in a country whose data protection laws do not offer the same level of protection, we will ensure adequate data protection based on other legitimate means and/or standard contractual clauses.

How long do we store your Personal Data?

We will only retain your Personal Data until the purposes for which it was collected or obtained as set out above have been fulfilled and until our legal obligation to retain it has expired.

Can you withdraw your consent to the processing of personal data?

Where your consent or our legitimate interest is the lawful basis for the processing of your personal data, you have a right of withdrawal in respect of

• marketing communications: by using the unsubscribe link in our marketing communications.
• the use of cookies: using our cookie consent tool on our website.
• other purposes: by emailing us.

Please note that withdrawing your consent will not affect the lawfulness of the processing prior to the withdrawal.

Your Rights

You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them.

Right to information: You can request information from us as to whether and to what extent we process your data.

Right to rectification: If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.

Right to erasure: You may request that we erase your data if we are processing it unlawfully or if the processing disproportionately interferes with your legitimate interests in protection. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations. Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, insofar as there is no legal or statutory obligation to retain data in this respect.

Right to restriction of processing: You may request us to restrict the processing of your data if you dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data, the processing of the data is unlawful, but you object to erasure and request restriction of data use instead, we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or

you have objected to the processing of the data.

Right to data portability: You may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format and that you may transfer this data to another controller without hindrance from us, provided that we process this data on the basis of a revocable consent given by you or for the performance of a contract between us, and this processing is carried out with the aid of automated procedures. If technically feasible, you may request us to transfer your data directly to another controller.

Right to object: If we process your data for legitimate interest, you may object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the assertion, exercise or defence of legal claims. You may object to the processing of your data for the purpose of direct marketing at any time without giving reasons.

Right of complaint: If you are of the opinion that we violate data protection law when processing your data, please contact us so that we can clarify any questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision. If you wish to assert any of the aforementioned rights against us, please contact us. In case of doubt, we may request additional information to confirm your identity.

Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time.

The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.

We encourage you to get in touch if you have any concerns with how we collect or use your personal information.

Transfers to third countries

If we process data in a third country (i.e. outside the UK) or if this is done in the context of using third-party services or disclosing or transferring data to third parties, this is only done if it is done in order to fulfil our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests.

Deletion of data

The data processed by us will be deleted or restricted in its processing in accordance with the DPA the GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law.

When do we disclose your Personal Data?

We may share your information with organisations that help us provide the services described in this policy and who may process such data on our behalf and in accordance with this policy, to support our online offer and our services. If you wish to learn more about how the relevant provider process your personal data, please follow the link embedded in the above mentioned providers name.

We may also disclose information in other circumstances such as when you agree to it or if the law, a Court order, a legal obligation or regulatory authority ask us to. If the purpose is the prevention of fraud or crime or if it is necessary to protect and defend our right, property or personal safety of our staff, the website and its users.

Obligation to provide personal data

You are not obliged to provide us with personal data. However, depending on the individual case, the provision of certain personal data may be necessary for the provision of the above services. If you do not provide us with this personal data, we may not be able to provide the service.

Automated individual decision-making including profiling

We do not make automated decisions in individual cases, including profiling.

Do Not Track

Do Not Track is a privacy preference you can set in most browsers. We support Do Not Track because we believe that you should have genuine control over how your info gets used and our site responds to Do Not Track requests.

Do Not Sell My Personal Information

We do not sell information that directly identifies you, like your name, address or phone records.

Accuracy

It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.

Children Data

Our website is not intended for children and we do not knowingly collect data relating to children. If you become aware that your Child has provided us with Personal Data, without parental consent, please contact us and we take the necessary steps to remove that information from our server.

Changes

This policy and our commitment to protecting the privacy of your personal data can result in changes to this policy. Please regularly review this policy to keep up to date with any changes.

Queries and Complaints

Any comments or queries on this policy should be directed to us. If you believe that we have not complied with this policy or acted otherwise than in accordance with data protection law, then you should notify us.



COOKIE POLICY

This Cookie Policy applies to www.kween.co.uk operated by Kween Media Ltd . This Cookie Policy describes and informs you about our use of cookies and other tracking technologies such as flash cookies, server logs, web beacons or pixel gifs. You should read this Cookie Policy In line with our Privacy Policy and contact us if you have questions.

What are Cookies?

Cookies are small files that are stored on your device (computer, tablet, phone, etc.) when you visit a website. Kween Media Ltd 's websites also use cookies. They enable, among other things, the storage of user preferences and the collection of statistical data. Because we want to ensure your privacy, optimise our service and offer you optimal usability, we think it is important to inform you about why we use cookies and for what purposes. There are also other techniques that enable the collection and transmission of data, such as JavaScript and Web beacons. These techniques and cookies are currently used on almost all modern websites.

How does Kween Media Ltd use cookies?

Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. Kween Media Ltd uses this type of information to help improve the services and communication it provides to its users, and to understand what other websites they have visited in order to better understand their interests. We only use cookies that are necessary in order to provide our website to you if you have given consent for us to do so.

Types of cookies

There are different types of cookies:

Functional cookies

Functional cookies are essential cookies to provide a correct and user-friendly website. Some examples:

• Storing your language preferences;

• Detecting abuse or fraud;

• Storing browser settings to display the website according to the screen size.

Analytical cookies

These cookies are typical third party cookies that we use to collect statistical data about how our website is used, including:.

collect, including:

• Average page load time;

• Pages visited;

• Browser data;

• IP address;

• MAC address;

• Duration of a (page) visit;

• Data about the operating system;

• Data about the device used;

• Clicking behaviour and other interactions on one or more pages.

The main purpose of these cookies and their statistical data is, after analysis, to optimise our performance, security, usability, content and services.

Non-essential Cookies

Non-essential Cookies are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies). Whilst we do not permit advertisers on our website and do not use ‘advertising’ cookies, we use the following ‘analytical’ cookies:

Cookie (Facebook): _fbp;
Cookie (Google Analytics): _ga;

Cookie (Youtube): YSC;

Opt-Out

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you wish to withdraw your consent to our use of cookies on this Site, or if you wish to delete or control the placing of cookies on your computer, you can also change your browser settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings at: Internet Explorer , Chrome, Firefox, Safari

If you disable the cookies that the Site uses, this may impact your experience while on the Site. You can also delete cookies already stored on your computer. Again, doing this may have a negative impact on the usability of many websites.If you disable the cookies that the Site uses, this may impact your experience while on the Site. You can also delete cookies already stored on your computer. Again, doing this may have a negative impact on the usability of many websites.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

How can we make changes to our Cookie Policy?

Except to the extent limited by applicable law, we reserve the right, in its sole discretion, to update and amend all or parts of this Cookie Policy, at any time. The version published on the Site is the version actually in force.

Questions and Further Information

For further information visit www.aboutcookies.org.

If you have any concerns about the way that we use cookies or your settings, then please contact us using the following details:

Kween Media Ltd

Swfour, Wingate Square, London, England, SW4 0AF

www.kween.co.uk

hello@kween.co.uk